Master HVAC Service Technician

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Master HVAC Technician
Department: Service or Special Projects

Summary
The Master HVAC Technician is responsible for maintaining and repairing medium to large heating and cooling systems and associated controls. This role emphasizes quality work and effective communication with customers, reporting to the Service Team Supervisor or Team Leader.

Core Values
Safety: Prioritize injury prevention.
Integrity: Act with honesty and transparency.
Empathy: Understand customer and teammate perspectives.
Urgency: Address tasks promptly while ensuring safety.
Essential Functions
Adhere to safety rules and regulations.
Complete required documentation timely.
Utilize company mobile technologies.
Maintain a professional appearance for self and equipment.
Manage inventory and purchasing effectively.
Communicate work order statuses to the Service Coordinator.
Diagnose and repair HVAC systems and controls.
Conduct preventive maintenance per service agreements.
Assist in scheduling inspections.
Perform additional duties as assigned.
Requirements
Licenses: Master’s License and EPA-608 Universal certification.
Experience: Minimum of 5 years in HVAC service.
Skills: Ability to work independently, multitask, and handle emergencies effectively.
Customer Relations: Engage diplomatically with clients.
Schedule: Full-time, Monday through Friday; occasional evenings and weekends.
Physical Requirements
Must see well (with correction if needed) and wear required PPE.
Frequent light and moderate lifting; occasional heavy lifting.
Frequent physical activities, including kneeling, standing, and climbing.
Work Environment
Work primarily occurs in construction sites or customer facilities, often outdoors and in varying weather conditions, with exposure to mechanical parts and potential hazards.

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