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Job Title: Plumbing Service Technician
Location: Charlottesville, VA
Position Summary:
Responsible for maintenance and repair of medium to large plumbing systems, ensuring high-quality service, safety compliance, and positive customer interactions.
Key Responsibilities:
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Troubleshoot and repair plumbing systems, including supply, waste, grease, and hydronic systems
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Perform routine maintenance and inspections per service agreements
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Accurately complete and submit required documentation (e.g., work orders, receipts, logs)
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Use company mobile tech tools and maintain a clean, professional appearance
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Manage truck inventory and tool usage; obtain purchase orders as needed
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Communicate job status with service coordinator; attend required meetings
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Follow all company and site-specific safety protocols
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Other duties as assigned
Qualifications:
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State Journeyman or Master Plumber License (preferred)
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EPA-608 Universal Certification (required at hire)
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4+ years of plumbing service experience
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Knowledge of BOCA Code and OSHA safety standards
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Strong diagnostic, documentation, and customer service skills
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Ability to work independently and handle emergencies calmly
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Flexible to work shifts, overtime, weekends, and on-call as needed
Physical Requirements:
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Lift/carry up to 80 lbs. with assistance for heavier items
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Frequent standing, walking, bending, kneeling, and ladder climbing
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Must wear required PPE and be fit for physical fieldwork in varied environments
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Good vision (corrected or uncorrected) and general fitness